Privacy Policy

Effective Date: August 13, 2025

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;
  • To provide our Users with ongoing customer assistance and technical support;
  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
  • To comply with any applicable laws and regulations.

Our website is built on the WordPress platform and uses WooCommerce to manage our online store. Your data may be stored through WordPress and WooCommerce’s secure systems, as well as by trusted third-party service providers that help us operate our website. These systems use industry-standard security measures to help keep your information safe.

All payments on our website are processed securely through PayPal. When you make a purchase, you are redirected to PayPal’s secure payment gateway. We do not collect or store your credit card or banking information on our servers. PayPal is a trusted global payment provider that adheres to strict security standards to ensure the safe handling of your payment information.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us via email.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

We may use third-party services such as Google Analytics, PayPal, or other WordPress plugins that help us operate and improve our website. These services may place cookies or use other tracking technologies to collect information about how you interact with our site. Please note that these third-party services have their own privacy policies regarding how they collect, use, and store information, and such practices are not covered by our Privacy Policy.

Accessing or Updating Your Information

If you would like to access, correct, amend, or delete any personal information we have about you, please contact us by email or by physical mail at the address provided below.

Contact us

Email: [email protected]

A Tour of Hakomi.com